Over the next four weeks starting 25th November onwards, MYOB products will be undergoing upgrades to transition to the New Essentials platform.
This upgrade includes features such as Connected Ledger, Connected ledger + payroll, Essentials Accounting Starter, Essentials Accounting, Essentials Accounting + Payroll, and Essential payroll.
In this upgrade, your accounting software may become unavailable for a short period, and when you next access it online, it will look different. Click here for more information.
To minimise this disruption, please be advised the outages are planned only on Thursday night in the applicable week when your file is upgraded.
MYOB will be working as quickly as possible to minimise the downtime of your accounting software during the upgrade.
Operationally most things within the software will stay the same. However, there are a few actions you are required to take;
- Once your file is upgraded, the URL to access your file will change to app.myob.com. So if you’ve bookmarked essentials.myob.com to log in to your file, you should update your bookmark to app.myob.com.
- To reconcile your bank accounts go to the Banking menu > Reconcile accounts. Some reconciliation fields, buttons and functions are different in the new MYOB Essentials.
- If you have been using the MYOB Super portal, after upgrading, you’ll need to sign up to the Pay Super service to pay superannuation from the new MYOB Essentials. This upgrade replaces MYOB’s super portal. You’ll be prompted to set this up when you open your upgraded MYOB Essentials.
If you would like additional support, don’t hesitate to get in touch with our offices or via email firstname.lastname@example.org.
*If we take care of things for you with your MYOB Essentials file, you do not need to take further action.
**The material and contents provided in this publication are informative in nature only. It is not intended to be advice and you should not act specifically on the basis of this information alone. If expert assistance is required, professional advice should be obtained.